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Privacy Policy

How we protect and manage your personal information in Luton, Bedfordshire

Your Privacy Matters

At Arise Healthcare, we are committed to protecting your privacy and ensuring the security of your personal information. This privacy policy explains how we collect, use, and safeguard your data. Arise Healthcare is based in Luton, Bedfordshire.

Information We Collect

To provide you with the best possible care, we may collect the following types of information:

  • Personal information (name, address, date of birth, contact details)
  • Health information (medical history, current conditions, medications)
  • Financial information (for billing and payment purposes)
  • Emergency contact details
  • Information about your care preferences and needs
How We Use Your Information

We use your personal information for the following purposes:

  • To provide appropriate care and support services
  • To communicate with you about your care
  • To coordinate with other healthcare providers when necessary
  • For billing, payment, and administrative purposes
  • To comply with legal and regulatory requirements
  • To improve our services and care quality
How We Protect Your Information

We implement robust security measures to protect your personal information:

  • Secure electronic record systems with access controls
  • Staff training on data protection and confidentiality
  • Physical security measures for paper records
  • Regular security assessments and updates
  • Data encryption for sensitive information
Sharing Your Information

We may share your information with:

  • Healthcare professionals involved in your care
  • Regulatory bodies when required by law
  • Emergency services when necessary

We will always seek your consent before sharing your information unless required by law or in emergency situations.

Your Rights

Under data protection laws, you have the right to:

  • Access your personal information
  • Request corrections to inaccurate information
  • Request deletion of your information (where applicable)
  • Object to certain processing of your information
  • Request a transfer of your information

Contact Us About Privacy

If you have any questions or concerns about our privacy practices, please contact our Data Protection Officer:

Email: privacy@arisehealthcareltd.co.uk

Phone: 07807584891

Last updated: March 2025